A 99.9% Server Uptime
Our hosting platform is based on a steady, enterprise–grade hardware configuration and a heavily tweaked Linux distribution. That’s why, irrespective of what your site is, or how many site visitors you’ve got, or even in case there is a distributed denial–of–service assault, our hosting servers will stay up and running and your sites will remain accessible online.
All our Linux hosting plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you wish to deliver a quality hosting service, you can scarcely trust the default network configuration in a datacenter. We have built our own custom internal network in order to ensure the best connection speed with the rest of the world.
And thanks to this, irrespective of which data centers you choose: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you will take advantage of an assured 99.9% network uptime. And this guarantee is valid for all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your hard–earned money at stake, you cannot feel truly safe. That’s why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you do not feel satisfied with our web hosting service or in case you have to get a bit more robust hosting solution, like a Linux VPS hosting or a Linux dedicated web hosting – you will receive a full refund, with no concealed costs or return charges.
24/7 Technical Support
If you have ever been forced to wait around for hours for a response, you probably know how irritating this can be, especially if your site is on the line. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our tech support engineers will be available to you and they will respond to you in under sixty minutes. And the best part is that their average response time is less than twenty minutes!