Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing quality support without delay is our main priority, so that we backup each Linux hosting plan with a one hour ticket reply guarantee. When you fill in a ticket or drop a message, our user technical support staff will try their best to supply the most satisfactory remedy for your problem and to provide you with help quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time necessary. Our team of employees will be on the web for you 24x7x365 to answer to all your inquiries and to resolve any situation you will have. You can submit a support ticket from your Online Control Panel or send us an email message anytime. Also, on business days, you can easily phone us or take advantage of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guide while working on your online projects within the Control Panel, you can always click the Help button and see your query in the listing of articles or blog posts that will came up. We have as well turned a number of the articles into video clips. The listing of video lessons will load if you click on the Videos button available on the top right.