Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You can find nearly all the answers to your questions in the user–friendly Help Center section incorporated into Number One Hosting Company’s Online Control Panel. It offers an exhaustive knowledgebase with commonly asked questions and detailed how–to articles compiled by our accomplished customer support staff.

  • Top quality support service
  • Tutorial Video Clips

  • We have compiled a collection of step–by–step video tutorials that detailedly illustrate how you can solve a typical problem related to your Linux hosting account. You’ll find the videos in the Help section.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a round–the–clock customer service and include a 1–hour support ticket response time guarantee. Our professional techs will be available to you around the clock and will solve any problem that you might possibly stumble upon within less than 1 hour after the helpdesk ticket submission. In most instances, an answer will be provided to you in less than twenty minutes.