1 hour ticket response
Timely support is our chief duty and this is why we’ve got a team of expert techs who are prepared to provide a prompt solution to any question that you could possibly have. Simply send your support ticket from your Online Control Panel and we’ll get back to you within 60 minutes at the latest. Actually, we strive hard and aim for a 20–minute client support ticket response time.
An Excellent Tech Support Service
Each member of our client support staff has lots of years of experience in the Linux hosting niche and the vast majority of them have worked for us for at least five years. They are all ready to reply to all your inquiries in the most proficient manner possible.
An Intuitive Help Center Section
In the Online Control Panel you can find an easy–to–navigate Help Center section where you can find quick tips on how to use our web hosting services. You can get the answers to your queries in our F.A.Q. section, find more info in the web hosting account management articles or watch our step–by–step video tutorials.