Help and Support Channels
A one hour Ticket Response Warranty
Our client assistance staff is on–line round the clock to reply to every one of your help demands. Every single ticket you send out to us is going to be addressed within no more than 1 hour. If your situation requires the help of one of our administrators, we’ll address the ticket to the technician in charge and will notify you that the situation is being taken care of.
Qualified Client Support Service
Our tech help and support staff will be working for you 24/7/365 to to handle all assistance inquiry tickets that you send to us. We offer client assistance for all programs that are installed in advance on your web server. These include our in–house designed Online Control Panel, the selected OS as well as the server administration panel (with regards to the VPS type).
A Descriptive Help Zone
In the Online Control Panel that is offered 100% free in your virtual server, you’ll find an information–rich Help section, that features everything you should be aware of when supervising your web pages and apps. We have introduced a wide selection of how to articles and video tutorials that show the common site maintenance responsibilities in an easy to comprehend manner.